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Intelligent Document Processing (IDP)  with DAiTA

Automated document processing made efficient and secure with DAiTA – Document AI Transformation and Automation. Go to our services

Intelligent Document Processing: boost efficiency with DAiTA

With the IDP platform DAiTA from Post Business Solutions, you can automate your data and document management, transforming unstructured data and documents into structured, usable information. This significantly enhances the efficiency and accuracy of your business processes. Intelligent Document Processing (IDP) leverages various types of artificial intelligence, including Large Language Models (LLM), Machine Learning (ML), Natural Language Processing (NLP), and Optical Character Recognition (OCR), to deliver the best possible results.

  • Understand documents & data
  • Classify & extract documents & data
  • Transform documents & data  
  • Automate processes 
 

How our IDP platform DAiTA works

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All features at a glance

INPUT STREAMS

We process documents and data regardless of the input channel. Our clients can connect directly to DAiTA via standard interfaces or transmit documents and data through e-mails, scans, mobile devices, and SFTP servers. If required, we also digitise your physical incoming mail as part of the Austrian Post service.

DOCUMENT INTELLIGENCE

DAiTA leverages a variety of AI models, including LLMs, machine learning, OCR, NLP, and layout recognition within the context of Document Intelligence to efficiently process unstructured data. These models allow us to automatically capture, read, understand, and validate documents.

QUALITY ASSURANCE

Upon request, our AI extraction results are additionally reviewed by a human, the “Human in the Loop.” Over 100 of our employees ensure maximum data quality. DAiTA thus combines the advantages of process automation through artificial intelligence with maximum data quality ensured by human intelligence.

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If you would like to benefit from the advantages of IDP, get in touch with us! We would be happy to advise you and work together to find the best solution for your company. Book a free product demo with us today and see for yourself the advantages of DAiTA.

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The benefits of our IDP platform DAiTA

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DAiTA delivers 98% accuracy

With our IDP platform DAiTA, we automatically capture up to 98% of your document data using artificial intelligence. For the remaining 2%, our staff will handle the process upon request.

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20 times faster thanks to cutting-edge automation technologies

Leverage hundreds of pre-trained models and benefit from millions of training data points processed daily to reach your project goals up to 20 times faster with DAiTA. By using the latest automation technologies, you save valuable time and resources while significantly improving the accuracy and reliability of your data processing.

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Use cases for our IDP platform DAiTA

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Automated document management for insurance companies

Increase your customers' satisfaction while saving time and costs. Enable faster cost reimbursements by outsourcing the management of insurance-related documents—such as medical and pharmacy bills, policies, application forms, and claims documentation—to our platform. With our IDP platform, you can automate complex customer correspondence, including service and complaint management, as well as the coordination of underlying documents and processes.

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Invoice automation for faster payment processes

Does your company receive a multitude of supplier invoices every day? Manually processing these invoices is time-consuming and prone to errors, leading to delays in payment and increased operational costs. By deploying our IDP platform, your company can automate all these processes. DAiTA captures, reads, and understands all relevant information on invoices, such as invoice numbers, amounts, due dates, and supplier data. This information is then automatically transferred into your company's ERP system.

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Optimised incoming mail processing for maximum data quality

Entrust all your incoming mail to the IDP platform DAiTA! We ensure that all types of mail, whether received through physical or digital channels, are delivered in digital format to the correct recipients on the same day. If necessary, documents are scanned by us. The AI extracts and classifies all relevant content. Upon request, the data is validated by a human to guarantee the highest possible data quality. The information from your incoming mail is then provided in a machine-readable format, ready for automatic processing.

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Faster and error-free: automation in logistics

As a logistics company, you deal with a multitude of shipping documents on a daily basis, including customs declaration forms, delivery notes, waybills, logbooks, damage reports, and other fleet documents. Manually processing these documents is time-consuming and prone to errors, leading to delivery delays and increased operational costs. As a global logistics company, Austrian Post delivers items worldwide and achieves excellent efficiency gains by automating its document processing for parcel and fleet management.

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Banking solutions: efficient processing of loan applications

Loan applications involve numerous documents and complex processes – a typical loan application file can consist of several hundred pages. These include driving licences, birth certificates, proof of address, bank statements, and payslips. Our IDP solution revolutionises this process by automatically capturing, reading, understanding, and validating the relevant information. This ensures that the data is accurate and complete, speeding up the loan application process and reducing your costs. Benefit from the seamless integration of the entire process into your systems, such as your mobile banking app. Your customers will also appreciate the improved experience.

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DAiTA optimises personnel documents and KYC through automated data extraction

During personnel processes and KYC procedures, applicants are often required to submit numerous documents related to their financial activities and identity. These include identification documents (such as driving licences, passports, proof of citizenship, residence and registration status), business addresses, social security numbers, and bank statements. DAiTA captures, reads, and comprehends all relevant information from these documents. This information is automatically fed into your systems in a machine-readable format. As a result, manual intervention is reduced, and errors are minimised. With IDP, you can significantly accelerate your HR and KYC processes, saving time and costs.

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Success stories

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Magenta

Post Business Solutions has taken over the processing of all letters and electronic communications sent to Magenta Telekom's Customer Care Service Centre. The targeted use of cutting-edge technology provides Magenta Telekom with a clear and fast flow of information. A smooth and efficient workflow in the Customer Care Service Centre ensures high customer satisfaction.

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SVS

Post Business Solutions takes full responsibility for processing incoming mail for SVS, with their correspondence redirected to the mailroom through forwarding orders and digitised. The digital availability of all incoming mail documents provides employees with faster and more comprehensive access to information during the advisory process, speeding up the handling of inquiries. Overall, processing and response times have been significantly reduced. By adhering to the highest data protection and quality standards, SVS benefits from increased speed and efficiency.

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