Current information on phishing and fraud attempts

• Orange-coloured notification cards urge the recipient to urgently call a given phone number after two unsuccessful contact attempts because the recipient could not be found.
• The information "Österreichische Post AG" ("Austrian Post"), a notification number and the request to have an ID card ready are apparently intended to convey respectability.
• This is not a printed matter from Austrian Post! It is not a notification for a deposited item. The telephone number does not belong to Austrian Post.
• It is unclear what the intentions behind the postcards are, but there are indications of dubious practices and fraud. In this context, it is recommended not to contact unknown phone numbers and to be particularly vigilant when disclosing personal data, such as ID or account information.

Fraud with classified ads and supposed Austrian Post courier services is booming, as reported by the website Watchlist Internet:

• New scam with fake postal buyer protection in classified ads
• Classified ads fraud with supposed Austrian Post courier service
• Online marketplace: careful if buyers send links to courier services and payment platforms

Please do not click on the link, by no means provide your personal data and do not follow any requests for payment. The e-mail address "info@sales.songrust.com" is NOT an e-mail address of Austrian Post.

Customers receive a notification that looks like the “yellow notification”. This paper includes a QR code that will take you to a website where customer details are requested with fraudulent intent. The website post-kontakt.at/de is NOT a website of Austrian Post.

ATTENTION!

• Do not scan the QR code
• NEVER click on the link post-kontakt.at/de
• Do not enter your personal details on this site under any circumstances

Screenshots of the notification and the underlying (fake) site

Despite extensive measures, Austrian Post is being misused as a purported sender of phishing e-mails. Currently, there is a campaign involving e-mails with the subject "Your parcel is waiting!" that asks for payment of a "delivery fee".

In this fraud or phishing campaign, please note:

• The e-mail appears to have been sent from meine.post@post.at. The scammers use a trick that makes it seem as though the e-mail is genuinely from Austrian Post. The Austrian Post logo is misused—sometimes distorted—to create a false sense of trust.

• Do not click on suspicious links in e-mails or SMS.

• Never open suspicious attachments or documents.

• Never disclose passwords.

• A common e-mail fraud scheme involves fabricating problems with a supposed parcel. As part of a payment request for further processing of the parcel, account details are demanded to withdraw large sums.
  If you receive payment requests via e-mail after ordering Austrian Post services (such as AllesPost Germany), you can verify that they are genuine transactions by checking the item and order numbers.

Screenshots of current fraud attempts

Further variants