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Letter mail Parcel Rates Customs information
Track and Trace Letter mail Parcels Customs information E-Brief
All online services Parcel stamps Receiving options AllesPost Collection service Post App Rate calculator
Branch finder Products and services A1 advice & products Online shop Philately Meine Marke bank99
All business solutions Letter mailing Parcel shipping Advertising solutions Business Processes ELLA Business Portal
General Terms and Conditions Data protection FAQ Contact
Jobs and Careers Investor Relations Fanshop Sustainability Press
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Please note that there may be delivery restrictions in international postal traffic. You can find the latest information at post.at/liefereinschraenkungen

Questions & answers

How much is the customs clearance in the recipient’s country?

Depending on the recipient’s country, different import duties (import turnover tax and, if applicable, customs and duties) might apply. The recipient will have to pay these on site.

What customs documents need to be enclosed in the shipment?

You will need customs forms, invoices, or pro forma invoices (a pro forma invoice is proof for merchandise that has no commercial value). For detailed information, please see the customs regulations.

What is the merchandise’s country of origin?

The country of origin is the country where the merchandise is from; where it was produced, manufactured, or assembled. If several countries were involved in the production, the country of origin will be the country where the last substantial economically justified processing or working took place.

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