Have items conveniently dropped of in your letterbox and at the spot of your choice

Do you want to receive your items even when you are not at home? Then set this up right away in your Post Account under the delivery options. Our delivery staff will place registered letters, small parcels and Post Express items in your letterbox*.

To allow us to drop off your large parcels, please let us know an adequate and safe spot of your choice in your building where we can leave your item. This way, your item will be where it suits you best!

Note: If you would like to receive your shipment at a different location at short notice, you can change this directly in My items or in the Post App.

Except cash on delivery, insured items, RSa and RSb letters and items delivered to the addressee only.

  1. Log in to your Austrian Post account.
  2. Click on "Set delivery option".
  3. If you have saved several addresses to your Austrian Post account, you can choose any of these addresses.
  4. Click on “Change delivery option”.
  5. Choose the desired delivery option: 
    • Have items dropped off at your preferred drop-off spot and/or in your letterbox
  6. Click on "Apply”. Please note that any changes take a minimum of 3 days to become effective.
  7. You can see and change your delivery option at any time by going to My services.