Use our free release delivery authorisation to receive your items even if you are not home.

Would you like to receive your items even when you happen not to be home?
Use our free release delivery authorisation to have our delivery staff deposit your registered letters, packets, small parcels, and Österreichische Post express items in your letterbox*.
To allow us to deposit large parcels, please indicate an adequate and safe spot of your choice in your building where we can leave your item. Ultimately, your item will be there even if you are not. This will save time, trips, and even CO2.

Except cash on delivery, insured items, RSa and RSb letters and items delivered to the addressee only.
  1. Click on Request release delivery authorisation. Alternatively, you can also set up a release delivery authorisation with your delivery person or at your local branch.
  2. Select the items for which you would like to set up a release delivery authorisation.
  3. Please indicate for which address you would like to set up the release delivery authorisation.
  4. You can indicate other people living in the same household.

When requesting a release delivery authorisation at a branch, the person authorised to sign will need an official picture ID.

Important information:

To use our online services, you must prove your identity.