Receive parcels in Austrian Post's reusable packaging

Sustainability is a top priority for us, and has long been part of our day-to-day business at Austrian Post. In addition to the CO2-neutral delivery of all mail items in Austria, the country's largest electric vehicle fleet and the environmentally friendly construction of logistics facilities, reusable packaging is becoming increasingly important in the face of booming e-commerce. There are many different types, sizes and materials of packaging. Austrian Post collaborates with renowned research institutes in the field of green packaging in order to meet the needs of our customers. Austrian Post's reusable Loop packaging is the next level of sustainability for your orders. You return the empty packaging, which is then cleaned, repackaged and returned to circulation. The packaging can be reused up to 30 times.

Here’s how the Post Loop packaging cycle works:

 

Post Loop Circuit

 


How can I return the reusable Post Loop packaging?

Just follow these easy steps: download the app, fold the empty packaging, find a return location, scan the bar code on the flap and post the empty packaging. The reusable packaging can also be used for returning goods. For detailed information, please see below.

 

Download the Re-Zip app free of charge

Google App Store Button Apple App Store Button
Post Loop parcels Post Loop bags
The Post Loop parcel is a cardboard box made from wood fibre material and can be reused up to 10 times.

How to return empty packaging:

  1. Fold the side panels inward and collapse the package
  2. Close the Velcro fastener (the return label is integrated)
  3. Scan the QR code and download the app
  4. Find a return location, e.g., a letter box
  5. Scan the packaging and receive a reward
  6. Drop the folded packaging into a letter box, leave it at an Austrian Post self-service area, or take it to an Austrian Post branch

How to return the packaging with goods:

  1. Seal the front and secure the sides with tape
  2. Process the return according to the online shop’s instructions
  3. Drop it off at an Austrian Post drop-off point

 

Parcels on cupboard

Awards received:

  • Iceberg Award, Austrian Innovation Forum - October 2023
  • Grand Sustainability Award Logistics 2023, BVL & Verkehr - November 2023
  • Worldstar Award, Global Packaging Awards - June 2024
Award logos

Supported by:

AVF Logo

 

Our partners:

 

Drei Logo

"We are proud to be the first Austrian IT/telecommunications company to offer the Loop reusable packaging, including a deposit system, from the very beginning. Climate and environmental protection, as well as the careful use of resources, are extremely important to us. The new Loop packaging by Austrian Post is another significant step towards achieving our net-zero goals," says Günter Lischka, CCO at Drei Österreich.