Rethinking document management: AI automation in the Business Service Portal Reading time: 4 min.

The Business Service Portal (USP), a successful initiative by the Austrian Federal Government, makes it easier for businesses to access key services and information digitally – covering areas such as company formation, taxation, employment law, and more. However, the growing volume of documents sent to businesses via the USP poses a significant challenge when it comes to processing them.

Document processing: a time-consuming task

Businesses receive a wide range of documents through the USP – including invoices, court letters, and insurance records. These need to be downloaded manually, categorised, and forwarded to the relevant department or individual. This process is both time-intensive and resource-heavy. Staff are required to deal with various document types and assign them correctly. Mistakes can lead to data protection risks, as sensitive information may be handled improperly.

IDP Platform DAiTA: an efficient AI-powered solution

This is where our AI-powered solution comes in: the Intelligent Document Processing (IDP) platform DAiTA. It automates the processing of documents sent to your business via the USP. DAiTA automatically collects incoming mail, opens it, classifies the attached documents, and forwards them to the appropriate recipients – securely, reliably, and efficiently.

Benefits for your business

Your business stands to gain in several ways::

• Time savings and reduced manual effort: Automated processes save valuable time and resources. Your employees can focus on more important tasks.
• Increased efficiency and fewer errors: With AI, documents are classified and distributed faster and more accurately.
• Secure handling of sensitive information: Data protection risks are significantly reduced.

Learn more

Interested? Download our detailed three-pager to learn how your business can process incoming USP documents more efficiently with DAiTA.

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