Set up an authorisation to receive mail to have persons you trust receive items on your behalf

You can set up an authorisation to receive mail for up to 5 persons you trust. These persons will be able to receive all letters, packets, parcels and express items addressed to you. Items marked as "do not deliver to persons authorised to receive mail" are excluded because these can only be delivered to the person in question.

Delivery person with postal customer
Easy steps Benefits
  1. Click on Request authorisation to receive mail or set it up at your local postal branch.
  2. Select your address. All items addressed to this address may be accepted by the persons authorised to receive your mail.
  3. Enter one or several persons for whom you would like to set up an authorisation to receive mail.
  4. Enter how long you would like the authorisation to receive mail to be valid.
  5. Select the types of items that persons authorised to receive mail on your behalf may accept.
  6. To accept items, persons authorised to receive mail just have to show an ID.

Rates

Authorisations to receive mail cost EUR 20.40 for a 2-year period.

Indicated rates generally include all statutory fees and duties, especially VAT. Services exempt from VAT pursuant to Section 6 of the Austrian Turnover Tax Act exclude VAT.

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