Authorisation to receive mail

You can authorise up to 5 persons you trust to receive mail on your behalf. These persons will be able to receive letters, packets, parcels and express items addressed to you. The only exception are items labeled as "Do not deliver to persons authorised to receive mail" because these items may be delivered to the addressee only.

How can I set up an authorisation to receive mail?

  1. Request online
  2. Provide authorisation at your local postal branch
    Required documents: an official photo ID of the person authorised to sign


  • Need for your to be present to receive the item
  • No need to pick anything up at your postal branch
  • Designate up to 5 persons to receive mail on your behalf


  Rate in euro 
2 years 20.40 

All indicated rates include statutory taxes and duties, especially VAT. Services that are exempt from tax pursuant to Section 6 of the Austrian Turnover Tax Act do not include VAT.

Go to GTC
All relevant Information is available under "Special conditions, authorisation to receive mail."