The term “compliance” refers to adhering to legal requirements and internal corporate policies.

The objectives are to protect employees and corporate bodies, avoid reputational and liability risks as well as other legal disadvantages, assist in fulfilling corporate due diligence obligations, and enhance the company's positive public image.

Austrian Post goes a step further. We aim to create an environment where all employees adhere to ethical principles in their daily work based on our mission statement.

To ensure impeccable and exemplary conduct, Austrian Post has established a compliance culture based on the mission statement and the Code of Conduct and Ethics. Its maintenance is ensured by the Compliance Management System (CMS), which is continuously improved. The CMS focuses on transparency, risk and process orientation, and training and consultation. The CMS is depicted in the following diagram:

CMS Chart

The compliance department is responsible for implementing the following:

  • Capital market compliance
  • Business compliance

Additionally, the compliance department assists with questions relating to the Code of Conduct and Ethics (acting as a coordinating body).

We report on our activities annually in the Annual Report (see Corporate Governance Report and NFI Statement) as well as in the Sustainability Report of Austrian Post.


In the area of capital market compliance, the legal requirements of the EU Market Abuse Regulation and the Stock Exchange Act are implemented in our Capital Market Compliance Guideline. Regarding capital market compliance, the group compliance officer reports directly to the board.
The Capital Market Compliance Guideline covers the following areas:

  • Prohibition of the misuse of insider information
  • Regulations on dealing with capital market-relevant and insider information
  • Measures to protect capital market-relevant and insider information

In the area of business compliance, the legal requirements of anti-corruption laws (see Sections 304 ff. of the Austrian Criminal Code) as well as the requirements resulting from voluntary commitments such as the commitment to the UN Global Compact and membership in Transparency International Austrian Chapter are implemented, among others.
The Business Compliance Guideline covers the following areas:

  • Prohibition of corruption
  • Handling of gifts, invitations, and other benefits
  • Handling of sponsorship and donations
  • Dealing with conflicts of interest
  • Handling of company resources

Business Compliance Policy