Consulting for corporate mail processing

As Austria's largest logistics provider with many years' experience processing physical and digital documents, we will be happy to assist and help you make your processes more efficient than ever.

You determine the scope of our services, whether it's the certification of your mailroom, a succinct 3-hour workshop or a comprehensive 5-segment analysis of all five pillars of document logistics. The result will be quantifiable: savings of up to 50% on business mail processing are possible, just within a few months.

Certification for your mailroom

How does your mailroom compare to others in Austria? Use the mailroom certification process by Österreichische Post to find out in an independent and objective procedure.

Our mailroom certification relies on comparison values from more than 150 mailrooms and takes into account both qualitative and quantitative factors as well as corporate particularities. The result is always an objective and fair assessment of your postal processes.

Our mailroom certification is a four-step process:

Capitalise on the opportunities of our mailroom certification to ensure your company's long-term success.

3-hour workshop

From the paper-based mailroom to digital document logistics for your entire company: in this 3-hour workshop, you will get a broad perspective.

In addition to the mailroom certification, our experts will also analyse your document processes. What weaknesses exist and what strong points need to be taken into account? Where do chances and opportunities lie? We will review and analyse existing structures and resources, record numbers, and compare them with industry benchmarks.

At the end of the workshop, you will have a result in hands that will help you face the widespread price pressure efficiently and with long-term effect.

5-segment analysis

The third analysis level of our consulting services goes even deeper and leaves no area uncovered. Benefit from our external expert perspective and make more things happen at your company.

For the evaluation and assessment, we will focus on the five areas that are the pillars of document logistics:

1. Processes
   We question processes, "organically evolved" procedures and any "detours" in mail processes, so that we can shine a light on everything and address processes that have become stuck. We work with our clients to identify fields of action and create a concept that reveals unnecessary work and wasted resources. Efficiency and effectiveness are key for short processes so that your documents get to the right place at the right time with pinpoint accuracy.
2. Personnel
   Resource use and planning can be time-intensive tasks at a company that oftentimes do not bring results. We know what skills your employees need to be as efficient as possible and what service levels are commonly used at your company. Mail processing is a service provided in-house. We strive to improve this commitment at your company with consistent and long-term effect.
3. Infrastructure
   When it comes to equipping your mailroom, you will benefit from our advanced expertise to increase productivity while having foreseeable overall operating costs: we will scrutinise all segments, ranging from the machinery, hardware and software all the way to your mailroom furniture. Ultimately, your employees will benefit greatly because we know that an ergonomic working environment increases motivation.
4. Time
   If resources, i.e., personnel and machines, are used more efficiently, your company will have more bandwidth for other tasks. We immediately detect "luxury services" that have oftentimes evolved organically, but which are unfortunately not actually needed anymore, and we will make customised suggestions for making your mail processing significantly easier. Swifter availability, shorter processing times, and better time management will create leeway for you to focus on your core business.
5. Costs
   Experience has shown that considerable cost savings are possible. Within just a few months, you can save up to 50% of costs while maintaining your document logistics service level.